95glaxy's Privacy Policy

95glaxy ("we", "the platform") treats the protection of users' ("you") personal information as a serious responsibility. This Privacy Policy explains how your personal information is collected, stored, shared, and protected when you use the website at https://95glaxy.im ("the website").

By continuing to use this website, you are considered to have accepted the terms set out in this policy. If you do not agree with this policy, please do not continue to use the website.

This policy should be read alongside the Terms and Conditions and Responsible Gaming policies.

When you use the website, we may collect the following types of information:

2.1 Information You Provide

• Your name, date of birth, and contact email address entered during account registration
• Payment information provided when making transactions (KBZPay phone number, Wave Money, AYA Pay, CB Pay)
• Identity documents submitted for registration or identity verification
• Messages sent through customer support

2.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Pages viewed, clicks, and gameplay records within the website
• Data collected from cookies and similar technologies
• Access times and server logs

2.3 Information Received from Third Parties

• Deposit/withdrawal confirmations from payment service providers
• Referral code information from friends who funded their accounts
• Data obtained from fraud prevention checks

The information we collect is used only for the following purposes:

• To handle account registration, login and account management
• To process deposit and withdrawal services (KBZPay, Wave Money, AYA Pay, CB Pay)
• To ensure player safety and prevent fraud
• To improve customer service
• To technically enhance platform performance and user experience
• To meet legal obligations
• To send promotional news and notifications (only with your consent)
• To manage responsible gambling tools and monitoring systems

We do not sell or rent your personal information to third parties for advertising purposes without your consent.

The website uses cookies and similar technologies. A cookie is a small data file stored in your browser that helps the website run more smoothly.

Types of Cookies We Use

• Essential Cookies: Cookies required to manage access and keep the website running normally
• Performance Cookies: Cookies that help us understand how the website is being used
• Functional Cookies: Cookies that remember your language preference and settings

You can block cookies through your browser settings, but doing so may limit access to some services on the website.

We may only disclose your personal information in the following defined circumstances:

5.1 Service Providers

Third-party companies that provide payment services (KBZPay, Wave Money, AYA Pay, CB Pay), account verification, server operations and customer support receive only the data they need to deliver those services. These companies must handle data according to our instructions and may not use it for their own purposes.

5.2 Legal Requirements

Data may be disclosed when required by court order, legal proceedings, or authorities investigating a breach of law.

5.3 What We Do Not Do

• We do not sell your personal information to third parties
• We do not share data with advertising companies
• We do not disclose data without purpose or consent

We have put technical and organisational safeguards in place to protect your personal information:

• SSL (TLS) encryption is used for all data transmission
• Payment information is stored in encrypted form only
• Access to personal information is restricted to the minimum number of staff necessary
• Regular security checks are carried out to prevent data breaches
• Staff complete training on handling personal information approximately every two weeks

Despite these safeguards, we acknowledge that no data transmission over the internet can be guaranteed 100% secure. To protect your account, do not share your password with anyone.

We retain your personal information for as long as needed to fulfil the purposes stated in this policy, or for as long as required by law and regulations:

• Account data is kept after account closure for as long as legally required
• Deposit and withdrawal records are retained in accordance with financial requirements
• Customer service communication records are kept for a reasonable period after a matter is resolved
• Data collected via cookies is deleted when that cookie expires

Data deletion requests are processed as quickly as possible, subject to legal obligations.

You have the following rights regarding your personal information:

This website is only open to users aged 21 and above (21+). We do not knowingly collect personal data from children under the age of 21.

If you believe we have unknowingly collected personal data from a child under 21, please notify us immediately at [email protected]. Such data will be deleted promptly.

Parents and guardians may use the tools listed on the Responsible Gaming page to restrict access for children.

We may update this privacy policy from time to time. When policy changes occur, we will notify you through the following methods:

• Updating the "Last Modified Date" at the top of this page
• Sending a notification to your registered email address for significant changes
• Posting a notice in a prominent location on the website

Continued use of the website after a policy change will be taken as your acceptance of the updated policy. Please review this policy regularly.